Does anyone issue Personal Identification / Visa section - no storage of documents?

Summary:

Hello! Under the Personal Information APP there is an Identification Tile, in here you can add Visas and Permits records.

Content (required):

Whilst in the submission, there is a comments or attachments section to the form, these are only to help in the approval workflow, the comments and attachments do not actually get stored against the record.

What we notice is, users attached their Visa or Permit as an attachment for example, which can be seen on the approval, but when looking back at the record the attachments are 'lost' as it doesn't actually store it here / or in document records. This can be very confusing and result in data loss of critical attachments.