Ability to track send object data in Change History — Cloud Customer Connect
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Ability to track send object data in Change History

in Product Development 1 comment

Summary:

Whenever a send object notification is sent via the Actions menu, the cloud currently does not update the information in the change history/workflow history. This is a required feature for Lifesciences customers as part of Audit purposes.

Content (required):

It is essential to track the message/comment sent on a change via Send Object ( Change>Actions>SendObject ) in the change history.

Currently, cloud doesn't have the capability. This creates a huge confusion and does not provide the ability to understand who are all the users notified and what comments are notified. This is available in Agile and is largely used by Lifesciences customers.

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