Emails routed to a Queue automatically depending on the email subject ?

Apr 14, 2022 12:19PM

Summary:

SR Created via Email in HRHD

Content (required):

Hi,

How is the SR created automatically via email based on what 'Subject' or another thing, then is it possible to be automatically assigned to a queue?

Version (include the version you are using, if applicable):

22A (11.13.22.01.0)

Code Snippet (add any code snippets that support your topic, if applicable):

Emails routed to a Queue automatically depending on the email subject ?

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