Percent based Consensus Approval Rule works for Approvals, but immediately rejects on first response — Cloud Customer Connect
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Percent based Consensus Approval Rule works for Approvals, but immediately rejects on first response

in Self Service Procurement 6 comments

Summary: Percent based consensus rule voting works only for approvals, but does not consider the percent vote for rejection


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Gurus,

Requisition approval is set to use 60% consensus using an approval group of 3 workers. When a requisition is submitted, and Worker 1 and 2 approve, the requisition is successfully approved without waiting on the vote from worker 3. This is working as intended.

However, this logic does not seem to work when there is a rejection. For example if the Worker 1 rejects the requisition, the entire requisition immediately gets the status 'Rejected'. Even if the first worker approved the requisition, and Worker 2 rejected, the system does not wait for the Worker 3 to vote, and immediately sets the document to 'Rejected' status.

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