Help Desk Deep Links — Cloud Customer Connect
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Help Desk Deep Links

Hi, I haven't been able to find any documentation on what deep links are supported in HRHD. It would be really useful if we could use links to open a request of a specific 'Category' from a link but I can't see that this works. The only field I have got to work is Title (e.g. <YOUR URL HERE>oraclecloud.com/fscmUI/redwood/helpdesk/create-hrhd?title=hello%20world). If anyone has some guidance on this it'd be much appreciated!


Thanks,

-Edward


Version (include the version you are using, if applicable):

23A

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