CO of Agreement is rejected but the status still shows change order is pending for approval — Cloud Customer Connect
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CO of Agreement is rejected but the status still shows change order is pending for approval

in Purchasing 4 comments

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I have created an agreement and it is approved. Now when supplier changes any data in the agreement from supplier portal it goes for the approval again. Now when approver approves it, it gets approved and changes are reflected. But in case, approver rejects it, CO is rejected and the same is shown in the CO approval hierarchy. But in manage agreement, it still shows a change order is pending for approval with 'i' icon in front of agreement number.


Can someone please help us out with this issue? It is creating confusion for the user.

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