Department view by title — Cloud Customer Connect
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Department view by title

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Hello everyone,

we are mapping the various 'Departments' in the system for a particular customer. In particular, with the new ORACLE release it is possible to enter a TITLE and a "Name" to correctly identify the department.

In the system, we have seen that the value of the department is called up in the value list via the "name".

It would be possible to map the "Title" of departments within this field. In particular, we would like users to be able to select the department via the title and not the name.

Thank you very much,

Good job everyone.

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