How do we change balance values if a payroll has already been run?

Aug 10, 2018 3:48PM

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Hello,

We're looking for advice on balances. The situation is:

In April 2018 we ran a payroll for a population but did not go live, their balances were naturally zero/not initialised or imported as this is the start of the tax year (created by running the first period of the payroll)
Since then, the April payroll has rolled back
We would now like to go live in September 2018
As the balances have been intiialised by running the first payroll period, we cannot load initial balances (cannot be run when you have run any payroll)
Documentation states that adjustments should be used in exceptional circumstances