Error in download while exporting learner data to Excel

Summary:

When we are trying to export the data of the learners on the offering page where there are more no. of learners (around 5,000 learners) then the system collapses. and the download gets stuck and we are not able to download.

Please provide a solution.

Content (required):

Version (include the version you are using, if applicable):

23B (11.13.23.04.0)

Code Snippet (add any code snippets that support your topic, if applicable):