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File Size Restrictions

edited Aug 28, 2018 11:51AM in Taleo Enterprise 4 comments

Content

Hi Team,

We have a requirement to send bulk correspondences to the Agencies with the candidate documents attached.

As per Oracle, we can upload max of 10 MB with the below combinations.

Max limit is 1MB and 10 attachments. Other combinations are 5 attachments with 2 MB per file and 2 attachments with 5 MB per file limit.

The setting is global and it is done by Oracle in the system. This applies for Resume upload / File attachments sections in Career Section, Onboarding documents upload, Candidates document upload through TCC.

For us, we had done 5 files with 2 MB file size per document. However, when trying to do the same using Send Correspondence option the system allows to upload only one file at a time with a maximum of 2 MB file size. But it is also allowing more than 10 files to attach for a single correspondence exceeding the overall quota of 10 MB file size limit. But the candidate is not receiving email in his inbox after the correspondence is sent. When we tried with single file of 2 MB file size, the email is received.

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