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Error message when try to test connection with external SFTP server

edited Sep 4, 2018 8:32PM in HCM Integrations 4 comments

Summary

Error message 'Could not establish connection. oracle.xdo.delivery.ssh2.SshException: SFTP Server not running at ****.****.****:22' when try to test connection with external SFTP server

Content

Hi,

I've raised a SR to enable the communication with an external SFTP, port 22 was opened for communication with the external SFTP server.

When navigating to: Reports and analytics > Browse Catalog > Administration > Manage BI Publisher > FTP > Add server. And after I fill in all the relevant information and click the 'test connection' button I receive the error message:
Could not establish connection. oracle.xdo.delivery.ssh2.SshException: SFTP Server not running at sftp.certify.com:22

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