Payslips run, visible in self-service but not person management — Cloud Customer Connect
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Payslips run, visible in self-service but not person management

edited Sep 5, 2020 12:33AM in Payroll and Global Payroll Interface (GPI) 5 comments

Content

Hello,

 

We are implementing cloud payroll mid-tax year. We have uploaded balances, calculated payroll successful and run payslips. The appear in self-service and can be viewed ok, but the net pay shows 0.00 which is incorrect. When looking in person management the payslips do not show at all (after clicking search).

 

Any ideas? We are using a customised payslips, we will try seeded to see if this works, but anyone seen anything like this? Going live mid tax year is there any steps we need to get these working?

Thanks

Kevin

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