How to default a field value on New help desk request page. Please share the steps to achieve — Cloud Customer Connect
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How to default a field value on New help desk request page. Please share the steps to achieve

edited Aug 16, 2023 6:00PM in Human Capital Management 4 comments

Summary:

Navigation: Help Desk> Create Request. We need to default the value of "Requested RFA Distribution" field value to "on Cycle" when "Request category" drop down is selected as "mass upload".

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For this I don't see auto complete rule and heard that it may be achieved using Visual Builder. Please help

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