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Issue while extending offer

Summary:

Dear All,


We are trying to extend the offer for one of the candidate and getting below error:

The job offer couldn't be extended. There was a problem with the job offer letter. (IRC-1590777)

This job offer can't be extended because the job offer letter wasn't created by the BI Publisher server.


I have already checked below 2 docs:

Oracle Fusion Recruiting Cloud: Error Extending Job Offer: "There was a problem with the job offer letter. (IRC-1590777)" (Doc ID 2890370.1) 

Oracle Fusion Recruiting Cloud: Error Extending Job Offer: "There was a problem with the job offer letter. (IRC-1590302) (IRC-1590777)" (Doc ID 2507024.1)

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