Mismatch Details in Security Console versus User Info in BPM Worklist — Cloud Customer Connect
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Mismatch Details in Security Console versus User Info in BPM Worklist

Summary:

If we login to the system using the account of a terminated employee and go to BPM Worklist - User Details, we can see that the Line Manager still shows. This is also true when we access User Account - Synchronize with Identity Store. However, in Security Console we can no longer see this information. Would like to understand why the details are not consistent.

Content (required):

If we login to the system using the account of a terminated employee and go to BPM Worklist - User Details, we can see that the Line Manager still shows. This is also true when we access User Account - Synchronize with Identity Store. However, in Security Console we can no longer see this information. Would like to understand why the details are not consistent. Expectation is we should no longer see the Manager information since Employee is already terminated and is no longer a direct report of that person.

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