After move to GEN2, person can't log in through Azure SSO — Cloud Customer Connect
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After move to GEN2, person can't log in through Azure SSO

in Planning 4 comments

Summary:

After move to GEN2 environment, one of the users can't log into the PBCS environment with their SSO. I tried removing person from database then re-adding with no success. So I deleted person from the domain using identity management. When I try to create the person now, it won't let me because it is saying a person with those credentials already exist "User with the same userName already exists." Is this a caching thing? Do I have to wait for a particular amount of time before I can recreate user?

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