How to use agency portal with SSO
Summary:
We have been trying to use the agency portal since going live with ORC in Aug 2020. We only use SSO for our production site and wasn't able to use agencies till recently. I worked closely with our internal IT Team to come up with a solution, as anyone accessing Oracle/ORC needs to have an email with our domain as their username.
Working with our internal IT team, they create an account, outside of Oracle HCM, for SSO, then I create the agency/agent as directed in the Oracle documentation. Then I change the username in Security Console to an email address with our company domain name.