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Redwood 23C - HR Helpdesk Reports and Analytics

in Help Desk 10 comments

Summary:

Hi All,

I need some advice about the reports and dashboards under HR HelpDesk Manager - New. What is the criteria for these reports as I am struggling to obtain any output?

Does the manager just have to have the correct role and resource role? I have set up the resource roles, resource hierarchy and the manager has the Next Gen Human Resources Manager.

Any advice would be greatly appreciated.

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Version (include the version you are using, if applicable):

23C

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