You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Next Gen Helpdesk and Oracle Maintenance

in Help Desk 1 comment

Summary:

Hi,

We have configured internal helpdesk request to integrate it with Oracle Maintenance module. We configured categories for internal helpdesk request but it is not showing in list of value of service request creation page. Also, we tried creating installed based asset for helpdesk but it is not searchable. Can anyone suggest a proper documentation to configure helpdesk with respect to maintenance cloud.

Thankyou

IContent (required):


Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!