Information on Manage Workload task in Contract Management — Cloud Customer Connect
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Information on Manage Workload task in Contract Management

Summary:

We want to use the feature of manage workload task with Contract Management. However, there is limited documentation on setup tasks and configuration on this. We are seeing the page with no results even, when we have assigned some contracts with user.

Content (required):

I have configured using the following documentations provided by Oracle metalinks:

  1. https://docs.oracle.com/en/cloud/saas/sales/fascc/contract-assignment-and-workload-management.html#s20045191
  2. SUMMARY & ASSIGNMENTS NOT RETURNING ANY RECORDS IN MANAGE WORKLOAD (Doc ID 2387173.1)
  3. How To Edit The Internal Resource Organization Hierarchy (Doc ID 2142437.1)

The setup looks fine to me with the logged in user being the manager of a resource org and the resource org is part of internal resource hierarchy.

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