OLC Redwood - how to disable offering auto enrollment? — Cloud Customer Connect
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OLC Redwood - how to disable offering auto enrollment?

edited Oct 13, 2023 8:48AM in Learning 6 comments

Summary:

Looking for a way to disable the Course -> Offering 'Auto-Enroll' function & to display Offering Language

Content:

Hi,

  1. We are testing the Redwood design. We noticed, that for courses that have multiple offerings in the course, the system auto-enrolls in the offering in the 'current session' language that the user uses, instead of letting employees enroll in a specific offering (Screenshots below)
    1. Is there a way to disable that function?
    2. If employees would like to change the language, they need to withdraw and pick an offering they want - a bit confusing for less technical users.
    3. Find Offering enrolling into other language doesn't work as it just books a seat in another offering, employee stays enrolled into auto-picked offering until they withdraw
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