Approval Rules for Address

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Hi everyone,

We are having issues creating and defining an approval rule regarding addresses.

In particular, as per the attached screenshot, within the "Transaction Console" for the "Change Personal Information" action we have written an approval rule that in the event that a user "Adds" or "modifies" an address of type " Residence" (lookup_code = HOME), an approval is requested from a user in the system.

To do this I wrote and defined the rule in question, but inside the transaction console I can easily see that the signal is sending the approval, but the user who must then proceed with the approval is not notified and after a while the transaction fails by releasing the error inserted by screenshot.