Nonworkers are not considered as incumbents — Cloud Customer Connect
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Nonworkers are not considered as incumbents

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Hello everyone,

While working with nonworkers, we found out that even though they are linked to a Position - they are not considered as incumbents of the position.

After some searching, I was about to find the following Guide in Customer Connect in which it is mentioned that indeed the nonworkers are not considered as incumbents in a position and that is why they are excluded from the count:

I was wondering whether anyone could confirm that this is indeed the expected behaviour, and even if a non worker has a position, in the Position Details we will not be able to see any Incumbents because the system doesn't count them.

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