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Unable cancel Invoice after 23C upgrade

in Payables, Payments & Cash Management 9 comments

Summary:

Supplier unable to Invoice after 23C upgrade

Content (please ensure you mask any confidential information):

1. Suppliers are unable to cancel the invoice line or invoice from the supplier portal. Invoice in status incomplete is unable to cancelled.

2. Payables users are unable to cancel invoice from invoice workbench. Error message received


JBO-AP:::AP_INV_CANCEL_POSTING_HOLDS: <MESSAGE><NUMBER>AP-810035</NUMBER><TEXT>You cant cancel this invoice because of an account hold. You must resolve the accounting condition on the invoice before you can release the hold and cancel.</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS></DETAILS><INCIDENT></INCIDENT></MESSAGE>


You can't cancel this invoice because of an account hold. You must resolve the accounting condition on the invoice before you can release the hold and cancel. (AP-810035)

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