Why does Linkedin work for me on some users and not on others?

Summary:

Error page: "this page is not working at this time" Http Error 400" present in the skills and qualifications section

Content (please ensure you mask any confidential information):

Hello,

In the Skills and Qualifications section there are two actions "Import Linkedin data" and "Import Linkedin profile" which do not work well for some users. I get an error saying "this page is not working at this time" Http Error 400

Furthermore, with the administrator user and with the employee user, this error does not occur. Could you help me?

Thank you,

Kind Regards,

Selene

Version (include the version you are using, if applicable):