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Problem with the sender for a bursting report

in Reporting and Analytics for HCM 2 comments

Hi folks!

I'm developing a simple notification with BI Publisher report using the bursting, but if I use for sender any address with domain @customer.com the system indicates that the job was executed correctly, but no emails are sent. However, if I use @oracle.com as domain, the emails are sent. In the diagnostic log no errors or warnings are reported.

Why? How can I resolve?

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