Send notification on ISR Work Request creation
Summary:
We have implemented Help Desk for Internal Service Requests.
When ever an User creates a ISR Work Request in 'My Help' work area, a notification either in app or email notification needs to be sent to users with Internal Help Desk Agent or Manager.
How do we achieve this requirement
Content (please ensure you mask any confidential information):
Version (include the version you are using, if applicable):
23D
Code Snippet (add any code snippets that support your topic, if applicable):
0