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PO approval emails are reaching to approver after 2/3 hrs of submission

Summary:


Content (please ensure you mask any confidential information):

We are observing that, PO approval emails are reaching to approvers after 2/3 hrs of submission. This is not happening with any other approval emails.

  1. PO is submitted for approval in Fusion
  2. Pending approval notification is shown in Bell icon withing 5 seconds
  3. Transaction Console also shows that the PO approval workflow is assigned to the approver within 2 secs of submission
  4. But, The PO pending approval notification email is being received in Outlook 365 webmail/outlook app after 2/3 hrs of submission
  5. All other approval pending emails are being received in outlook within 5 mins of submission

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