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Bank Charges are not getting calculated even via PPR

edited Jan 10, 2024 11:18AM in Payables, Payments & Cash Management 1 comment

Summary:

The Bank charges setup is complete for Payables and the charges are not getting applied while we are running the payment process request. the setups that are performed are below

Payment Options: Bank Charge deduction type is set to "Standard"

Bank Charges: We have setup only one charge line of $10 for standard & $8 for negotiate, for Payment amount $0 onwards.

Supplier Site Invoicing: Bank Charge deduction type is set to "Standard"

But while we run the PPR facing the following error during document validation "One or more payments were rejected by the source product."


I searched in Oracle Support and one of the support note says Bank Charges setup is incomplete, but I'm unsure what setup is incomplete other than the above 3 setups.

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