Can the Classify Item Action Be Improved by Adding in a Match Factor and not using Whole Words — Cloud Customer Connect
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Can the Classify Item Action Be Improved by Adding in a Match Factor and not using Whole Words

Summary: Customer is attempting to use the Classify Item action to classify their items with HTS, ECCN & Military list classifications. They are struggling to find value in the action as the longer the description is the worse the match quality is as well as the requirement to match only whole words from the Classification description makes it challenging. Is there a configuration that allows the system to match partial words? example would be that Bumper and Bumpers get different results with no overlap. Additionally is there a way to give a match quality or some sort of match factor to

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