Is there a way to bulk import attachments and message history for the HR Help Desk object? — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Is there a way to bulk import attachments and message history for the HR Help Desk object?

in Help Desk 1 comment

We are currently trying to bulk import the HR Help Desk object as a way to migrate the legacy Help Desk Requests from the old system to the new system as part of the implementation. However, we can see no way to import attachments and message history in the import file and we wanted to also migrate over this information from the legacy system; is this possible?

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!