Upgrade Support for Oracle Database 12.1.0.2 and 11.2.0.4
Oracle E-Business Suite customers should run on a database that is covered by Error Correction Support (ECS). Extended Support ended for Oracle Database 12.1.0.2 in July 2022 and for Oracle Database 11.2.0.4 in December 2020. For all EBS 12.2 and 12.1 users running Oracle Database 12.1.0.2 or 11.2.0.4, we recommend upgrading to Oracle Database 19c.
Oracle Database releasese 12.1.0.2 and 11.2.0.4 are in Upgrade Support, the successor to Market Driven Support (MDS). Any new patches will be available for these database releases only if you have subscribed to the Upgrade Support program provided by Oracle Customer Success Services (CSS).
If you do not have Upgrade Support but still need to use your 12.1.0.2 or 11.2.0.4 databases, we recommend that you contact your Oracle account team and enroll in the Upgrade Support program.