You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

What is the groovy Script for an SR is updated

in Help Desk 4 comments

Summary:

Hi Experts!

Can someone please help me with the groovy script that can be used if the SR has been updated.

So if Agent updates, employee is notified and if employee updates then Agent should be notified.

Thank you

Sudita

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

23D

Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!