Suppliers are being notified twice. — Cloud Customer Connect
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Suppliers are being notified twice.

Summary:

As soon as we submit the PO and got approved. system is sending two mails to the supplier.

one mail is going with from address buyer email. we understood that its going as the communication method is Email.

another mail is going to the supplier with from address as 'workflow mail'. we are not able to find how the system is sending this second mail.

is it BPM configuration? or system level setup?

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

23D

Code Snippet (add any code snippets that support your topic, if applicable):

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