Does anyone know if it is posible to hide the product group field in the knowledge filter and in SR? — Cloud Customer Connect
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Does anyone know if it is posible to hide the product group field in the knowledge filter and in SR?

in Help Desk 1 comment

Hello all, I am implementing Help Desk and one of the clients' requeriments is to hide the Product Groups field in the Knowldge filter and when making a service request. Have anyone dealt with this requeriment or know how to proceed?

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