Is not being able to add Teams as Viewers to a Rec expected behavior? — Cloud Customer Connect
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Is not being able to add Teams as Viewers to a Rec expected behavior?

edited Mar 6, 2024 6:41PM in Account Reconciliation 3 comments

Summary:

Teams is unavailable for Viewer assignment

Content (please ensure you mask any confidential information):

I am unable to assign a Team as a Viewer role to a Profile. I am able to assign Teams as Reviewers and Preparers. Is this expected? Please see screenshots below describing the issue in more detail.

Screenshot showing that Teams exist and that I can assign them as a Preparer to the Profile:


Screenshot showing no Teams available to assign as Viewer, though it DOES show the Add All button as blue:

Screenshot showing that I am able to add Commentators as Teams:


Version (include the version you are using, if applicable):

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