Can we make changes to Name format in Redwood Helpdesk? — Cloud Customer Connect
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Can we make changes to Name format in Redwood Helpdesk?

edited Apr 18, 2024 11:48AM in Help Desk 2 comments

Summary:

Currently HRHD is pulling through full names, first name & middle name. Is it possible to remove the middle name from the dropdowns of "Primary point of Contact" and "Assigned to" field along with the name displayed in Spotlight section.

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Version (include the version you are using, if applicable):

Next gen HR Helpdesk


Code Snippet (add any code snippets that support your topic, if applicable):

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