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'Additional Assignment Info' approval rule unable to capture department as criteria

Summary:

'Additional Assignment Info' approval rule unable to capture department as criteria

Content (please ensure you mask any confidential information):

We configured a rule for 'Additional Assignment Info' with the following criteria:

Worker's Current Assignment.result.Department startsWith "ABC."

Staff A current sits at Department 'ABC.Technology'. However the rule is unable to identify this. Error message: BPEL_TASK_30103

We are not sure why since this criteria setup has been working fine for other HCM approval flows such as 'Cancel Work Relationship', 'Change Assignment' and 'Hire an employee'.


Version (include the version you are using, if applicable):



Code Snippet (add any code snippets that support your topic, if applicable):

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