Employee unable to Provide Event Specific Details when creating a new Incident — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Employee unable to Provide Event Specific Details when creating a new Incident

edited May 8, 2024 6:57AM in Human Capital Management 1 comment

Summary:

When creating an incident, employee is able to choose event type(s) however the employee is able to provide only the highlevel details which is common for all incidents.


We have a need where employee provides more details specific to an event. For Ex: in a Vechicle accident, the Employee need to provide details about the vehicle details, which can be captured through DFF segments enabled however the Event details page is not accessible when creating a new incident. The employee has to go to view the inicident (my client group / Health & Safety / Safety Incidents), and then update the Event type details.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!