Can we remove the FYI in the worklist recipient for the New Learning Assignment alert? — Cloud Customer Connect
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Can we remove the FYI in the worklist recipient for the New Learning Assignment alert?

edited May 6, 2024 5:45PM in Learning 2 comments

Summary:

Because enabling both email and worklist recipients in the New Learning Assignment alert creates 2 email notifications being sent to the learner, I removed the email recipient so the learner would still get a bell alert and an email. However, the worklist email says FYI and that's confusing to our learners.

Is there a way to remove the FYI in the subject line for the alerts that come from the worklist recipients?

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