Note for employee when the invoice (payment request - EX) is cancelled — Cloud Customer Connect
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Note for employee when the invoice (payment request - EX) is cancelled

Summary:

Administration department have many payment request of expenses in Payables that need to be cancelled due to wrong selection of the payment method right before send the Expense report for approval.

We have tested the following:

  1. Expense report sent with wrong method of payment
  2. Approvals done
  3. Audit done - it would be great to have the method of payment as an option to stop the process here but it is not shown in there.
  4. Auditor run the reimbursement process
  5. Payment request created in Payables - invoice not validated
  6. Added a note (payment request invoice - header level) explaining why the invoice will be cancelled

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