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Tracking/Reporting settings for quiz attempts

in Taleo Learn 1 comment

Summary:

What is the most optimal setting to achieve the following:

  • we have users taking a quiz within the LearnCenter. Upon passing (85%) users are issued a certificate, score is posted under 'courses completed', and course moves from 'started' to 'complete'. Upon failing, course should NOT be marked incomplete, but score should be shown under 'courses started'
  • We use both Articulate and Captivate
  • Typically we upload in SCORM 1.2
  • The issue we're having is that upon scoring a failing grade, some users are being 'completed' thus receiving a certificate.
  • We've used all variations of passed/incomplete, passed/failed, complete/incomplete.
  • Failed completion status is set to incomplete
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