Prioritize a Representative Type in the HCM approval flow. — Cloud Customer Connect
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Prioritize a Representative Type in the HCM approval flow.

edited May 22, 2024 2:30PM in Human Capital Management 2 comments

Hi team,

When the user performs a process related to an approval flow (e.g. Create Position) and has more than one duplicate representative, it is necessary to prioritize the first representative.

Example approval flow

Flow allocation

According to the flow configuration, the first representative to be approved is HUMAN RESOURCES MANAGER.

For this case you must first assign to JOAQUIN ANTONIO GALVEZ

JOAQUIN ANTONIO GALVEZ has more than one type of responsibility

Therefore, in the flow it considers the area of PAYROLL MANAGER.

What the client needs is that in these cases, the first representative is the first to be prioritized when there is more than one area of responsibility.

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