How to change benefit element entry start date using HSDL — Cloud Customer Connect
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How to change benefit element entry start date using HSDL

Summary:

Hello,

Open enrollment has completed but the rate start in element entries is incorrect. Can this be updated using HSDL in the element entries?

My file is importing successfully except it fails to load: "You've provided a date-effective row that starts on {FIRST_ROW_START_DATE} for an existing record that doesn't start until {DB_LOGICAL_START_DATE}."

Trying to avoid backing out open enrollment.

Thank you

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