Name displayed in Family and Emergency Contacts page shows the Coworker being Added as Contact — Cloud Customer Connect
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Name displayed in Family and Emergency Contacts page shows the Coworker being Added as Contact

Summary:

When an Employee tries to add a co-worker as their contact, system requires approval from the co-worker. The page below is what shows in the Employee view -

However, when the Employee (Martina Hill) clicks on the See how it's going link, the name displayed in the header changes from the Employee (Martina Hill) to the Coworker being added as a Contact (Mira Smith)

Is there a documentation or clear explanation as to why is this the case?

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):


24B


Code Snippet (add any code snippets that support your topic, if applicable):

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