Employee summary section does not show all direct reports — Cloud Customer Connect
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Employee summary section does not show all direct reports

Summary:

Hello,

Going under MyClientGroups, in the Person Spotlight tab, we have observed that on the Employee summary page in the ‘Managers and Directs’ section, only direct reports that have the assignment status type ‘active’ are shown, whereas in the employment info page, direct reports are shown whether they have the status ‘active’ or ‘suspended’.

Employee summary shows 3 direct reports:

But Employment info shows 4 direct reports:


In particular, the second employee (the one in yellow) is not shown in emplyee summary because it has the assignment status ‘suspended’ as it also has a secondary assignment.

We would like direct reports with the status type ‘active’ and ‘suspended’ to be displayed in the Employee Summary as well.

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