IDR Adaptive Learning - possible issues with Multiple Users? — Cloud Customer Connect
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IDR Adaptive Learning - possible issues with Multiple Users?

in Payables, Payments & Cash Management 1 comment

Summary:

IDR Adaptive Leaning Training by Multiple Users

Content (please ensure you mask any confidential information):

Hi - a customer I support has asked if issues can be caused when there are multiple users across many Business Units (in this case, over 40) are carrying out updates / training on Production while using the Interactive Viewer to correct IDR invoices.

From reading Oracle Docs and on Cloud Customer Connect, I have not seen any guidance saying that efforts should be made to restrict how many users are carrying out updates using the Interactive Viewer.

The customer was not sure if issues could be caused by inconsistencies in the way users are carrying out updates using the Interactive Viewer.

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