How do I remove a resource user from Resource Directory?

Summary: The wrong person was added to our Help Desk Resource Directory but we are unable to remove her. Delete function delivers error that Rows cannot be removed from entity Resource. When we try to end date the resource, then receive Insufficient Privilege error.

Content (please ensure you mask any confidential information): Resource Directory - View Resources

Version (include the version you are using, if applicable): 24B

Code Snippet (add any code snippets that support your topic, if applicable):