Why can't I run the helper tool? — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Why can't I run the helper tool?

edited Jul 8, 2024 4:00PM in HCM Redwood Personalization Helper Tool 5 comments

Summary:

I followed the instructions to install the Personalization Helper Tool for HCM, as mentioned in Doc ID 2999756.1. In my case, as my computer uses Windows, I downloaded and installed the exe file.

However, after installing the application, I cannot use it. I can even see it as part of my device applications, but it never opens when trying to use it.

Version: 24B

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!