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Candidate Stuck in Move to HR Phase

in Recruiting, Opportunity Marketplace 1 comment

Summary:

Candidate stuck in move to HR phase. Identified that the number of openings was not sufficient. We have increased the number of openings, but the candidate is still stuck in Move to HR phase. Is there anything we need to run/process to get this to refresh?

Content (please ensure you mask any confidential information):

We have a candidate that we need to process. The candidate accepted the offer and was then moved to HR on June 27th.

The transaction then was stuck in the Move to HR phase from June 27 until July 2nd. In order to progress this, our team then manually updated the phase to “Request Information Complete”.

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